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What We Provide

Help Your Students, Employees, or Customers Achieve their Full Potential

For more than 55 years, we’ve been the industry leader providing student loan repayment support. We partner with organizations to help people complete their degree programs, successfully repay their loans, and achieve long-term financial wellness.


Student Loan Repayment Assistance

Make contributions to your employees’ student loans or retirement account, help them conquer their debt more quickly, reduce their financial stress, and improve workplace productivity and affinity.

Assistance can be provided in a variety of forms.

  • Make contributions to employees’ student loans. We’ll help you customize your plan, communicate your new benefit, and register participants.
  • Track student loan payments to support matching contributions to a retirement account.
  • Facilitate employee payment per payroll deduction. It’s a convenient way for employees to make their automatic student loan payments.

Student Loan Repayment Support for Employees

Online financial education, personalized counseling, and a sophisticated tool to help people manage their highly complex student loans.

  • 1:1 Counseling. When student loan repayment questions arise, employees can contact our Student Loan Success Center™ through a toll-free phone number without long wait times. Employees can also contact success coaches by email or chat.
  • Education. Self-help resources at your employees’ fingertips. Our Knowledge Center website provides videos, articles, and guides to help employees achieve their financial goals and navigate repayment.
  • Mobile-Optimized Technology. Provided by Savi, this sophisticated tool identifies repayment options for borrowers, with a focus on savings and forgiveness.

Student Loan Repayment Support for Alums

Outreach, education, and guidance to help former students with loan debt avoid delinquency and default and achieve their financial goals.

Provide your alums with expert and trustworthy student loan repayment support to help prevent delinquency and default and assist them in achieving better financial outcomes.

Option 1: Data-Driven Outreach, Education, and Counseling

  • Uses data we gather from the National Student Loan Data System to identify borrowers that need support
  • School-branded outreach, from grace through default.
  • Includes Student Loan Success Center, a call center with expert student loan repayment counseling.

 

Option 2: Inbound Helpline and Education

Personalized counseling from trustworthy experts trained to help people effectively manage their highly complex student loans.

  • 1:1 Counseling. When student loan repayment questions arise, former students can contact our Student Loan Success Center through a toll-free phone number without long wait times. Employees can also contact success coaches by email or chat.
  • Education. Self-help resources at your alums’ fingertips. Our Knowledge Center website provides videos, articles, and guides to help former students achieve their financial goals and navigate repayment.
  • Mobile-Optimized Technology. Provided by Savi, this sophisticated tool identifies repayment options for borrowers, with a focus on savings and forgiveness.

Financial Wellness Resources

Support persistence and completion and improve financial knowledge through online education, tools, and resources.

Our online solutions speak to students with the right information at the right time — from college access to completion, navigating student loan repayment, and developing financial skills to successfully guide them in life.

  • Online Student Success Curriculum with Loan Counseling Helpline. Videos and interactive tools empower students to achieve academic excellence, borrow responsibly, and develop life management skills to successfully navigate college and beyond. Experts offer personalized repayment guidance tailored to each borrower’s unique situation.
  • Student Debt Letter. A customizable, school-branded, and affordable solution for schools to easily present the financial aid, student loan, and institution-specific information students need to know.

Professional Training

Premium individualized training and free online training to help organizations and people achieve their goals.

Our timely training spans professional development, business solutions, and student success topics. We shape leaders, strengthen teams, and keep you a step ahead in an ever-changing world.

  • Individualized Training. PremiumSessions tailored to meet your needs.
  • Free Online Training. Predetermined SmartSessions® regularly scheduled in advance.
  • Accredited Financial Counselors®. Experts average 30 years of experience.
  • Certificate of Completion. Satisfies professional development or performance review requirements.
  • Trusted Experts. Since 2008 have delivered 1,500+ webinars to 100,000+ attendees at 6,000+ organizations.

Who We Serve

Employers, Benefit Professionals

Attract and retain employees with valuable student loan repayment benefits to reduce their student loan burden

Service
Providers

Strengthen affinity with customers or members with trustworthy student loan repayment support.

Higher Education
Partners

Improve student outcomes, reduce student loan delinquency and default, and develop professionally.

Learn more about our solutions. Contact Us