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SmartSessions® Schedule

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Setting a Higher Bar to Enhance Customer Experience

Thursday, July 16 at 11:00 a.m. CDT
Duration: 60 minutes Category: Organizational Development

Finding the right formula for creating an exceptional customer experience isn’t always easy. Join us as we discuss key principles that empower everyone to boost their performance and set a higher bar.

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Uniting Personalities for a Positive Work Environment

Tuesday, July 21 at 11:00 a.m. CDT
Duration: 60 minutes Category: Organizational Development

Join us to enhance your understanding of personalities in the workplace and ways to unite for better relationships.

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Equipping Student Employees

Equipping Student Employees with Tools for Success

Wednesday, August 5 at 11:00 a.m. CDT
Duration: 60 minutes Category: Student Success

Student employment can be more than just a paycheck — it can be a powerful foundation for future success. Join us to review strategies to help students grow beyond their campus roles and prepare for long-term success.

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Mapping Through Student Loan Repayment Plans

Thursday, August 6 at 2:00 p.m. CDT
Duration: 60 minutes Category: Student Loan Repayment Support

Join this session to help your borrowers find the best option for repayment. We’ll discuss the repayment plans available, how to determine the estimated monthly payment for each one, and how to apply.

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Coaching the Underperforming Employee

Wednesday, August 12 at 11:00 a.m. CDT
Duration: 60 minutes Category: Organizational Development

Addressing underperformance is not a simple or pleasant task but it’s necessary. During this session, we'll share how to help employees achieve their full potential through coaching.

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Handling Unpleasant Conversations

Thursday, August 13 at 2:00 p.m. CDT
Duration: 60 minutes Category: Organizational Development

During this interactive session, we’ll share proven techniques to prevent and manage unpleasant conversations.

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The Fortitude to Fail Forward

Thursday, September 10 at 11:00 a.m. CDT
Duration: 60 minutes Category: Organizational Development

Success is rarely a straight path. It’s shaped by persistence, trial, and failure, yet many of us are afraid of failing. Join us as we explore the transformative power of failure in the workplace.

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Striking the Right Equilibrium of Flexibility and Boundaries at Work

Tuesday, September 15 at 11:00 a.m. CDT
Duration: 60 minutes Category: Organizational Development

Many people struggle in the workplace to find their unique equation for balance. Learn how to establish an equilibrium of clear guidelines while allowing for adaptability in your work environment.

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Hitting the Reset Button

Tuesday, September 22 at 11:00 a.m. CDT
Duration: 60 minutes Category: Personal Wellness

Setting goals is only part of the equation—achieving them is another matter. The missing piece often lies in the system that supports goal attainment. Attend this session to gain valuable insights for creating an effective goal-setting system.

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Pursuing Debt Relief Through Public Service Loan Forgiveness

Tuesday, September 29 at 2:00 p.m. CDT
Duration: 60 minutes Category: Student Loan Repayment Support

It’s estimated that one in four Americans is employed in the public service sector. Join us to learn more about how to qualify and pursue debt relief through Public Service Loan Forgiveness.

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